Our SMS Service is currently experiencing issues

Incident Report for 2BM SMS

Update

All systems are now operational. SMS messages were sent with a delay. We apologize for the inconvenience.
Posted Aug 22, 2025 - 10:59 CEST

Update

All systems are operational.
Posted Aug 22, 2025 - 00:33 CEST

Monitoring

A fix has been implemented and we are monitoring the results. SMS'es sent during the affected timespan are now being sent out.
Posted Aug 22, 2025 - 00:31 CEST

Update

We are continuing to investigate this issue.
Posted Aug 21, 2025 - 17:01 CEST

Update

We are continuing to investigate this issue.
Posted Aug 21, 2025 - 12:31 CEST

Investigating

We are currently investigating this issue.
Posted Aug 21, 2025 - 11:52 CEST
This incident affects: API, Send SMS, Receive SMS, E-mail2sms, and SMS2E-mail.