Dear Customers, We found and solved the error which caused the outage. All systems are now operational. If you have further questions, you're welcome to write to us at support@2bm.com. I wish you a great monday.
Best Regards, Cristian Software@2BM
Posted Feb 24, 2020 - 03:17 CET
Identified
Dear Customers, We are aware of the issue, which prevents your customers to answer the mail sent to them with an SMS. We can gladly report, that every e-mail sent by you to your customers is received. We have been working intensively on the issue and a solution will be implemented before monday.
Posted Feb 21, 2020 - 16:30 CET
This incident affected: API, Send SMS, Receive SMS, E-mail2sms, SMS2E-mail, and Website.